Key points (with timestamps)
2:33 – Ash introduces
Hiten Shah, co-founder of kissmetrics.
3:24 –
Hiten Shah talks about his entrepreneurial journey and how he arrived at the SAAS model.
5:22 – The recurring income/subscription aspect of SAAS businesses.
6:43 – Microsoft 365 and the Adobe licensed SAAS model
7:32 – How does an entrepreneur evaluate SAAS as a business model for their business?
8:44 – A good framework to think about whether or not SAAS is a good solution for a business
10:06 – Hiten’s take on Facebook as a free SAAS product
12:10 – IBM’s tiny microchip – Comparable to the size of DNA and implications on SAAS!
13:36 – Moore’s law is already broken.
14:59 – Hiten’s interview with Leo Babauta about his dad – an anesthetist with an entrepreneurial mindset
15:30 – Biggest challenges in getting started with software as a service and what’s worked best with overcoming them
17:50 – It pays to solve the problem without software first and then automate it with software. But make sure you can solve the problem first.
19:37 – How to use customer development to gauge the problems they’re facing and how they can solve them – a step by step guide
21:36 – Ash talks about
Ryan Levesque‘s ‘Ask Methodology’.
22:29 – Ash asks about quick wins that the listeners can take if they want to get started with SAAS.
25:55 – “Is the software solving a legitimate problem?”
26:28 – Software is just a tool (to execute on a solution).
26:52 – Ash asks about what books had the biggest impact to Hiten.
28:21 – How to get in contact with Hiten
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